Mon–Sat 9–59616 188 Street, Surrey

FAQ

Frequently asked questions

Quick answers about buying, renting, lease-to-own, financing, documents and visiting the yard.

Buying

Buying a unit

Do prices include tax?

Prices are all-in, plus GST/PST, with the date the price was set. See the inventory.

Can I see the full VIN?

Yes, on the unit’s page: the full VIN, so you can run your own history check before you visit. A unit built before 17-character VINs shows its serial number instead.

Can I see a unit before I buy?

Yes. The units are at our yard, 9616 188 Street, Surrey, BC V4N 3M2, open Mon–Sat 9–5, Sunday closed. Call 604-501-2233 first so we can confirm the unit is ready to see.

Do you buy trucks?

Yes. Send the details and photos on sell or trade in your truck and we call you with next steps.

Rentals

Rentals and leasing

Do you publish rental rates?

No. Every rental quote is custom: term, quantity, mileage, delivery and insurance all count. See how quotes are priced.

Do you deliver?

Yes. Delivery is available and priced in each quote.

What do I need to rent?

New customers fill in a credit application. Every renter sends an insurance certificate: see the insurance requirements.

Is there help on the road?

24/7 roadside help for rental customers. Call 604-501-2233, answered 24/7 for roadside calls.

Do you rent trucks?

No. We rent and lease chassis and dry van trailers. Trucks are for sale or on lease-to-own.

Lease-to-own

Lease-to-own

What can I lease to own?

Lease-to-own on trucks, trailers and chassis. See lease-to-own.

Who is the lessor?

The lessor is named in each agreement.

Financing

Financing through Blue Capital

Do you do the financing yourselves?

No. Financing through our sister company Blue Capital Equipment Finance Ltd., an affiliated broker, at the same Surrey yard.

How fast is a decision?

Same-day approvals through our sister company Blue Capital Equipment Finance Ltd., on approved credit.

Does Mainland Truck & Trailer Sales receive a referral fee?

No. Mainland Truck & Trailer Sales receives no referral fee. See financing.

Services

Service, inspections and storage

Do you do repairs?

Yes: service and repairs at our yard. Send a request on service and repairs and we call you to book a time.

Can I store equipment at your yard?

Yes: yard storage and parking. Ask about a spot on yard storage, and we call you to confirm space and terms.

Do you do CVI inspections?

Yes. Send a request on CVI inspections with the day that suits you, and we call you to confirm a time.

Do you publish service or storage prices?

No. Every job and every storage arrangement is different. We give you an estimate or a price when we call.

Documents

Documents and the customer portal

Where are my unit’s CVI and registration papers?

On the driver documents page, by unit number.

Do I need a password for a unit’s papers?

No. The driver documents lookup needs only the unit number.

Where is my rental account?

In the customer portal.

Visiting

Visiting the yard

Where is the yard?

At 9616 188 Street, Surrey, BC V4N 3M2. See visit the yard.

When are you open?

Monday to Saturday, 9 am to 5 pm. Closed Sunday.

Tell us what you need

Let’s get you rolling.

A unit to buy, a chassis to rent, a repair or a spot on the yard. Start with one request.

Mon–Sat 9–5, Sunday closed9616 188 Street, Surrey, BC